Styelle Swim products ship from Australia.
For Shipping within Australia, it can take 3-6 business days to arrive with standard shipping and 1-3 business days with express shipping.
Items purchased before 12pm weekdays will be shipped the same day. Purchases made on weekends, public holidays or after 12pm will be posted the next business day.
For International Shipping, it can take 3-4 weeks to arrive depending on your location and what shipping option you choose.
To find out more about Shipping, Click Here.
Please hold onto your packaging – this is most important as you will need to seal it up and “return to sender”. If you discard your packaging, you will need to purchase a registered bag from your local post office at your expense. If you have changed your mind or have purchased the incorrect size, we will happily offer a store credit for the item/s so that you can pick something more suitable.
Please note that we do not offer refunds for change of mind. All items are hand packed and quality checked before leaving to avoid you receiving a faulty item completely. Items that are faulty are sent to our seconds processing area for the yearly warehouse clean out before summer and are not added back into the regular stock.
Returns must be sent back within 14 days of the customer receiving the item. If a return is sent outside of this time frame, we will use our discretion as to whether we can make an exception in accepting it; however, if we do accept a return that has been sent back outside of that time frame, we will deduct $9 from the store credit issued to cover postage.
For international returns and exchanges, a shipping charge of $25 will be incurred to send your exchange product.
Items which are not received in their original condition as defined above will automatically be returned to sender, so please take due care when trying on your order. In particular, take care not to get makeup/deodorant/perfume on the garment/s. In the rare event that a return is rejected, the decision is final and not negotiable.
Also – if a garment doesn’t fit, don’t try to force it. Garments returned with broken stitching will be immediately sent back to you and no credit will be granted.
If you would like to know more about our Returns Policy, Click Here.
If you have any queries, you can reach us at firstname.lastname@example.org.