La & Ko products ship from Australia.

For Shipping within Australia, it can take 3-6 business days to arrive depending on what shipping option you choose and your location. Items are posted within 48 hours of purchase.

Handbags are shipped via an external company. Shipping time will depend on your location. 

For International Shipping, it can take 3-4 weeks to arrive depending on what shipping option you choose.

To find out more about Shipping, Click Here.

 

RETURNS

If you are not completely happy with your purchase please read our returns policy and conditions below. Please note upon inspecting your returned item you will be granted with a store credit to either purchase the same item in a different size (subject to availability) or a different item of your choice.

  • Contact must be made within 7 days upon receiving the item to lodge your return.
  • The item must be received within 28 days.
  • The item is to be returned it needs to be in original unworn, unwashed condition with all tags attached.
  • All garments will be returned to an Australia PO Box. Return shipping will be at your own expense. 
  • La & Ko is not responsible for the sent return packages so please ensure you send via a safe service that provides tracking. 
  • If your item was received faulty we require photos of the assumed fault within 7 days of receiving to process a refund, exchange (subject to availability) or credit. 

If you have any queries, you can reach us at hello@threadharvest.com.au.